Terms

Last updated: 9 November 2026

The plan

"Never miss a call" costs $497 setup, then $297 a month in the US (prices in US dollars), or £397 setup, then £247 a month in the UK (prices include VAT), month to month. Each client's written scope lists only the services they choose.

Cancelling

No long contract. To cancel, email Info@talk2aiva.com and give us 30 days' notice. The setup fee is refunded in full if we can't get your receptionist live.

What "Never miss a call" means

It's the name of the plan, not a promise that every call will be answered. Phone networks, call forwarding and AI can fail. When the AI receptionist can't help, it takes a message and sends you the details, and urgent calls can be put through to you. You stay responsible for calling your customers back.

Your responsibilities

Giving us accurate details about your services, prices, areas and emergency rules, and keeping call forwarding switched on with your phone provider.

Liability

We aren't liable for lost profits, lost business or missed jobs, or for problems caused by your phone provider or call forwarding. Our total liability to you is limited to the fees you paid us in the 12 months before the claim. Nothing here limits liability that can't be limited by law, such as for death or personal injury caused by negligence, or fraud. These terms are governed by the law of England and Wales.

Company details

Talk2Aiva AI Solutions is a trading name of Software With A Service Company Ltd, registered in England and Wales, company number 15171371. Registered office: 203 West Street, Fareham, PO16 0EN. Trading address: Regus, 84 Salop Street, Wolverhampton, WV3 0SR. Contact: Info@talk2aiva.com.