One plan for plumbing, heating, HVAC and electrical businesses
Never miss a call. Live in 24 hours.
An AI receptionist that picks up 24/7 when you can't, books the job and texts you. Add the extras you want. Your plan lists only what you pick.
One plan
Never miss a call
Live in 24 hours. Month to month, no long contract.
- United States: $497 one-off setup + $297/month (US dollars)
- United Kingdom: £397 one-off setup + £247/month (including VAT)
- No long contract
- Keep your phone number
- Live in 24 hours from your setup call
What it can include
Choose any of these. We only set up, and only list, what you pick.
AI receptionist
Picks up when you can't. Takes the caller's name, address and the problem, books the job and texts you the details.
Website
A simple, fast site for your business with a big call button and a booking form that works on a phone.
AI chatbot
Answers questions on your website day and night, and turns them into bookings or call-backs.
Google review automation
After each job, your customer gets a friendly text asking for a Google review, with the link ready to tap.
Review reactivation
Reaches out to past happy customers who never left a review, so your profile keeps growing.
Database reactivation
Gets back in touch with old customers about boiler services or furnace and AC tune-ups, so quiet weeks fill up.
Live in 24 hours
From demo to live
Day 0
15 minute demo call. You see Aiva working and pick what goes in your plan.
Same day
A short setup call. We take your services, prices, areas, hours and emergency rules.
Within 24 hours
We build your receptionist, connect your calendar and do a test call with you.
Go live
You switch on call forwarding (we walk you through it) and Aiva starts taking calls.
Questions
Straight answers
Will callers know they're talking to an AI?
Yes. Aiva introduces herself as your virtual receptionist. Most callers just want someone to take the details and give them a time. That's what she does.
Do I keep my phone number?
Yes. You keep your number. We set up call forwarding so Aiva answers when you're busy, when you don't pick up, or after hours. You choose when.
What happens if Aiva can't help a caller?
She takes a message, tells the caller when to expect a call back, and texts you the details straight away. Urgent calls, like a burst pipe or no heat for an elderly customer, can be put straight through to your cell or mobile.
Can it handle emergency call-outs?
Yes. We agree your emergency rules with you on setup: what counts as urgent, your call-out fee, the areas you cover and who to put through. Aiva follows them.
What does the $497 (US) / £397 (UK) setup cover?
Building your receptionist around your services, prices, areas and hours, connecting your calendar, setting up call forwarding, and a test call with you before you go live. Plus setup of anything else you choose in your plan.
Is there a contract?
No long contract. It's month to month at $297 (US) / £247 (UK) a month.
What do I need to give you?
About 15 minutes of your time, your services and typical prices, the areas you cover, your hours, your emergency rules, and a cell or mobile number for urgent calls. We handle the rest.
Does it work if I don't use a booking calendar?
Yes. Aiva can book straight into Google Calendar or Outlook, or just take the details and text them to you so you can call back and confirm.