Privacy notice

Last updated: 9 November 2026

Who we are

Talk2Aiva AI Solutions is a trading name of Software With A Service Company Ltd, registered in England and Wales, company number 15171371. Registered office: 203 West Street, Fareham, PO16 0EN. Trading address: Regus, 84 Salop Street, Wolverhampton, WV3 0SR. Contact: Info@talk2aiva.com.

What we collect

When you book a demo or contact us, we collect your name, business name, phone number, email and the best time to reach you. If you ask us to call you with an AI demo, we use your phone number to make that call.

Why we use it

To arrange and hold your demo, to reply to you, and to send you a proposal if you ask for one. Our lawful basis is our legitimate interest in replying to people who contact us. If you ask us to call you with an AI demo, we rely on your consent, and you can withdraw it at any time.

Who we share it with

Service providers that help us run the business: our email and calendar provider, our phone and text message provider, and our website host. They only use your data to provide their service to us. We don't sell your data.

Calls handled for our clients

When we run an AI receptionist for a business, that business controls its callers' data and we process it on their behalf under a written agreement. We only use it to run their service, keep it secure, and delete or return it when they leave us.

How long we keep it

24 months after our last contact with you, unless you become a client. Clients' data is kept for as long as we work together, and then for as long as the law requires.

Your rights

You can ask to see, correct or delete your data, or object to how we use it, by emailing Info@talk2aiva.com. You can also complain to the Information Commissioner's Office (ico.org.uk).